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66win Privacy Policy — Our Commitment to Protecting Your Information

This page explains in plain English how your personal information is collected, used, and protected on 66win.

Last updated: January 2026 SSL 256-bit encrypted Language: Bengali (bn-BD)
Table of Contents
Important

This Privacy Policy applies to all users of the 66win website and mobile app. By using the platform, you are agreeing to this policy.

1. Introduction

As Bangladesh's trusted online gaming platform, 66win places your privacy at the top of our priorities. We believe that when you share your information with us, the responsibility to keep it safe is entirely ours.

This Privacy Policy explains in detail what types of information 66win collects, why it is collected, how it is used, and how it is kept secure. Our goal is for you to enjoy our services with complete transparency.

The 66win Privacy Policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards. It is a living document — as our services evolve, this policy will be updated accordingly.

2. What Information We Collect

When you create and use an account on 66win, we collect the following types of information. There is a specific reason behind collecting each piece of data, and we do not collect anything unnecessary.

Type of Data Example Reason for Collection
Identity Information Name, date of birth, nationality Account Verification (KYC)
Contact Information Email, phone number Security & Communication
Identity Document NID, passport, driving licence Age & Identity Verification
Financial Information Payment method, transaction history Payment Processing
Usage Data Game history, betting records Service improvement & responsible gaming
Technical Information IP address, device information, cookies Security & User Experience
What We Don't Collect

66win never collects your full bank account number, PIN, or password. No representative of ours will ever ask for this information.

3. How Information Is Collected

66win collects information through several methods. You can find details on each one below.

  • Direct provision: Information you provide during registration, login, or for KYC verification.
  • Automatic collection: When you use our website or app, certain technical information is collected automatically.
  • Third Party: Relevant information may be received from payment providers (bKash, Nagad, Rocket) and identity verification services.
  • Cookies & Tracking: Cookies are used to enhance your browsing experience on the website.

4. Purpose of Data Use

66win uses your information only for specific, legitimate purposes. Your data will never be used for anything else without your consent.

  • Account creation, management, and verification.
  • Processing deposit and withdrawal transactions.
  • Operating gaming services and providing technical support.
  • Prevention of fraud, money laundering, and other illegal activities.
  • Responsible gaming monitoring and support.
  • Fulfilling legal obligations.
  • Providing customer service and support.
  • Improving and personalizing platform services.
  • Keeping you informed about relevant bonuses and offers (with your consent).
Legal Basis

We only process your data when: (a) you have given consent, (b) it is required to fulfil a contract, (c) there is a legal obligation, or (d) it is necessary to protect legitimate interests.

5. Data Sharing Policy

66win never sells your personal information. However, in certain circumstances, limited data may be shared with trusted third parties to support platform operations.

  • Payment Provider: Necessary data is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions.
  • KYC Partner: Documents are shared with an approved verification service provider for identity verification.
  • Game Provider: Minimal data is shared with licensed game software companies for the purpose of operating games.
  • Law Enforcement: Information is disclosed when a valid order is received from a court or regulatory authority.
  • Fraud Prevention: Information may be shared with relevant authorities to prevent cybercrime and financial fraud.

All third parties are bound by strict confidentiality agreements and may not use your information for any purpose other than what was specified.

6. Cookie Policy

66win uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Cleared when the session ends
Performance Cookies Page Load & Usage Analytics 30 days
Functionality Cookies Saving Language & Preferences 1 year
Targeting Cookies Displaying Relevant Offers 90 days

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

7. Data Security Measures

66win protects your data using industry-leading security technology. Our security infrastructure is continuously monitored and improved.

  • SSL 256-bit encryption: All your data transmissions are carried through encrypted channels.
  • Two-Factor Authentication (2FA): OTP-based login protection for an extra layer of security.
  • Firewall & DDoS Protection: Advanced network security to defend against cyber attacks.
  • Regular Security Audits: Regular penetration testing conducted by third-party cybersecurity experts.
  • Data Backup: All data is stored in secure, encrypted backups.
  • Access Control: Only authorized personnel have access to data on a need-to-know basis.

8. Data Retention Period

66win retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account information: minimum 5 years after account closure.
  • Transaction records: up to 7 years as required by law.
  • KYC documents: 5 years after verification.
  • Cookie and session data: 30 days to 1 year (depending on type).
  • Support contacts: 2 years after the last interaction.

Once the retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.

9. Your Rights

Under the 66win Privacy Policy, you have several important rights over your own data. Contact our support team to exercise any of these rights.

Right to Access Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted, unless we are required to retain it by law.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You may request a copy of the information we hold about you.

Right to Opt Out of Marketing

You may request to stop receiving marketing communications at any time.

10. Minor Protection

66win strictly prohibits registration and gaming by anyone under 18. We never knowingly collect personal information from minors.

  • Date of birth is verified at the time of registration.
  • ID verification may be requested if there is any doubt about a user's age.
  • If we become aware that any user is under the age of 18, their account will be closed immediately.
  • If minors are present in your household, we recommend enabling parental controls on your devices.
For Parents

If your child has accidentally created an account, please contact [email protected] immediately. We will act promptly.

11. Policy Changes

66win may update this Privacy Policy from time to time. When changes are made, the following steps will be taken.

  • The date of any changes will be noted at the top of the page as "Last Updated".
  • For significant changes, you will be notified by registered email or SMS.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • If you have any objection to the changes, please let us know before closing your account.

12. Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

Live Chat
Available 24/7
Response Time
Up to 48 hours
Why 66win Is Trusted

Our data protection measures that keep you safe

End-to-End Encryption

Every transaction and piece of personal data is protected by SSL 256-bit encryption. No third party can access your data.

Transparent KYC process

The identity verification process is fully transparent. You are informed upfront about what data is collected and why.

No Sale of Data

66win never sells your data to advertisers or third parties. Your privacy is not part of our business model.

Two-Factor Security

Accounts are protected from unauthorized access through OTP verification at login and Two-Factor Authentication (2FA).

Strict Age Verification

Age verification at registration is mandatory to protect minors. No information from anyone under 18 is collected or stored.

Regular Security Audits

Regular audits are conducted by independent cybersecurity experts, and any vulnerabilities identified are resolved promptly.

Start Gaming Safely Today

Your information is completely secure at 66win. Join now and trust in our transparent Privacy Policy.

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